NEED ASSISTANCE?
FREQUENTLY ASKED QUESTIONS
ORDER
Do you ship overseas?
Saudi Arabia: +966 56 922 7185
Qatar: +974 7004 6202
Kuwait: +965 511 93852
How long will it take to get my order?
Delivery within the UAE usually takes 2–3 working days. Delivery times may vary during public holidays, promotions, or peak seasons.
How can I track my order?
Once your order is dispatched, our delivery team will contact you regarding the delivery status.
PAYMENTS
What payment methods do you accept?
We currently offer Cash on Delivery (COD) for orders within the UAE.
SHIPPING & RETURNS
What is your return policy?
Returns, exchanges, and replacements are not available after delivery.
What if I receive a damaged or incorrect product?
If you receive a damaged or incorrect item, please contact our customer support team within 24 hours of receiving your order. We will review the issue and assist accordingly.
Do you charge shipping fees?
Yes. Shop Over 100 AED & Ship Free – Spend Above 100 AED and enjoy free delivery across the UAE. (Excluding Remote Areas)
PRODUCTS
Are your perfumes long-lasting?
Yes. Our fragrances are carefully crafted using high-quality ingredients to provide excellent performance and longevity.
How should I store my perfume?
Store your perfume in a cool, dry place away from direct sunlight and excessive heat to preserve its quality.
How can I choose the right fragrance?
You can contact our team for personalized fragrance recommendations based on your preferences.
CUSTOMER SUPPORT
How can I contact Inspired Market?
You can reach our customer support team through WhatsApp, email, or our social media channels.
What are your customer support hours?
Our support team is available during regular business hours and will respond to inquiries as quickly as possible.
How can I choose the right fragrance?
You can contact our team for personalized fragrance recommendations based on your preferences.